Refund & Cancellation Policy
Draft for owner and legal review. Highlighted items must be confirmed before live sales begin. This page does not claim any compliance certification.
Lifetime membership (₹850)
Refund window: [To confirm: e.g. refundable within N days if no member-only features were used]
Research project fees
Before the project starts: [To confirm: refund rule]. After work has started: [To confirm: refund rule]. If MRN cancels a project, you receive a full refund of that project fee.
Services (Help Desk, Manuscript Review, Academy)
[To confirm: refund rule before and after delivery begins]
Failed or duplicate payments
If money was taken but your purchase did not activate, or you were charged twice, contact us with your transaction ID. Confirmed duplicate or failed charges are refunded in full.
How to request a refund or raise a dispute
- Email us from your account email with your PayU transaction ID (shown under My Purchases).
- We reply within [To confirm: response time].
- Approved refunds go back to the original payment method in [To confirm: processing days].
Please contact us before opening a bank dispute — see Contact & Support.